If your voice prompt is automatically translated to a different language, it could be due to a few reasons:
Language Settings: Check the language settings on your device or within the Genesist platform. It might be set to automatically translate voice inputs to a specific language.
Default Language: The default language for voice processing might be set to a different language. You can change this in the settings.
Voice Recognition Software: If you're using third-party voice recognition software, it might have its own language settings that need to be adjusted.
Platform Configuration: Genesist might have a feature that automatically translates voice inputs based on user preferences or previous interactions.
Technical Glitch: There could be a temporary glitch causing the translation. Try restarting the app or device to see if it resolves the issue.
To address this, check and adjust the language settings on your device and within the Genesist platform. If the issue persists, consider reaching out to Genesist support for further assistance.