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About Genesist

Frequently asked question about GENESIST

Updated over a week ago

What Is Genesist?

Genesist is a conversational AI platform developed by Soca AI. It is designed to facilitate dynamic and engaging interactions with users by leveraging advanced capabilities in text and data processing. The platform is built to handle real-time context, retain conversation history, and provide insightful, human-like responses across various domains. It is optimized for multilingual and context-aware scenarios, ensuring coherent and relevant answers in conversations.

How much does it cost to use Genesist?

The cost of using Genesist varies depending on the selected plan and features. Users can start with the FREE plan at IDR 0/month, which includes 500 SWC for up to 100 chats and 10 minutes of AI trial calls.

For more advanced usage, the PLUS plan costs IDR 5,499,000/month, offering 1,000 minutes of AI calls, 5,000 chat conversations, 5 AI Agents (chat & voice), 5 workspace members, access to limited add-ons, and 24/7 priority support. For enterprises requiring more customization, the PRO plan offers flexible pricing with custom AI call quotas, agent limits, members, access to all add-ons, on-prem deployment, dedicated infrastructure, and 24/7 dedicated support.

For detailed pricing and custom solutions, users can contact Soca AI sales directly through the available chat option.

How does Genesist work?

Genesist leverages advanced conversational AI technology to process and understand text, images, and various data formats. The platform handles real-time context, retains conversation history, and delivers relevant and insightful responses across different scenarios.


One of Genesist's key advantages is its flexibility and personalized agent customization, which can be tailored to users' needs without requiring any coding knowledge. With the Studio Agent feature, users can easily configure AI agents for various purposes through an intuitive interface. Additionally, Genesist supports multimodal input, allowing users to upload different knowledge formats into the Studio, which can then be accessed in chats or AI calls.


For further customization, Genesist also offers support through its sales team, enabling users to discuss specific requirements and find the best solution for their needs.

Why does the AI seem so real and lifelike?

Genesist AI seems real and lifelike because it is designed to process and understand text in a way that mimics human conversation. It leverages advanced natural language processing techniques, retains context from previous interactions, and adapts its responses to be contextually relevant and engaging. This allows it to provide insightful, coherent, and human-like responses, making interactions feel more natural and lifelike.

Can I trust that the AI is telling me the truth?

Yes, you can trust that the explanation provided about why the AI seems so real and lifelike is accurate. Genesist AI is designed to mimic human conversation by using advanced natural language processing techniques, retaining context, and adapting its responses to be contextually relevant and engaging. This approach allows it to deliver coherent and human-like interactions, making the experience feel more natural. However, it's important to remember that while the AI strives to provide accurate and helpful information, it is still a tool and may not always have complete or up-to-date information on every topic.

Who can view my conversations?

Your conversations with the AI are typically private and secure. However, the specific privacy policies and data handling practices can vary depending on the platform or service you are using. It's important to review the privacy policy of Soca AI or the specific application you are using to understand who may have access to your data. Generally, reputable AI services prioritize user privacy and implement measures to protect your information.

Will you use my conversations for training?

No, we will not use user data for to conduct training

Can you delete specific prompts?

The ability to delete specific prompts from your data depends on the policies and practices of the platform or service you are using. Soca AI, like many reputable AI services, typically provides options for users to manage their data, which may include deleting specific interactions. To proceed with deleting specific prompts, you should review the privacy policy of Soca AI or contact our support team directly to understand the process and ensure your request is handled appropriately.

Can I see my history of threads? How can I save a conversation I’ve had?

The ability to view your history of threads and save conversations depends on the specific platform or service you are using. Many AI services, including Soca AI, may offer features that allow you to access your conversation history and save specific interactions. To do this, you should check the user interface or settings of the application you are using. If these options are not readily available, you can contact the support team of Soca AI for guidance on how to access and save your conversation history

Where do you save my personal and conversation data?

The specific location and method of storing personal and conversation data depend on the platform or service you are using. Generally, reputable AI services like Soca AI implement secure data storage practices, often using encrypted databases and cloud services to protect user information. It's important to review the privacy policy of Soca AI or the specific application you are using to understand how and where your data is stored. If you have specific concerns or questions, contacting Soca AI's support team directly can provide more detailed information.

How can I implement this? Is there any implementation guide for this?

To implement secure data storage practices for personal and conversation data, you can follow these general guidelines:

  1. Encryption: Use strong encryption methods to protect data both at rest and in transit. This ensures that even if data is intercepted or accessed without authorization, it remains unreadable.

  2. Access Control: Implement strict access controls to ensure that only authorized personnel can access sensitive data. Use role-based access controls and regularly review permissions.

  3. Data Minimization: Collect only the data that is necessary for your purposes and avoid storing sensitive information unless absolutely required.

  4. Regular Audits: Conduct regular security audits and vulnerability assessments to identify and address potential security weaknesses.

  5. Data Anonymization: Where possible, anonymize data to protect user identities, especially when using data for analysis or training purposes.

  6. Secure Backups: Regularly back up data and ensure that backups are also encrypted and stored securely.

  7. Compliance: Stay informed about relevant data protection regulations (such as GDPR, CCPA) and ensure your practices comply with these laws.

For an implementation guide, you can refer to resources provided by organizations like the National Institute of Standards and Technology (NIST) or the International Organization for Standardization (ISO), which offer detailed guidelines and best practices for data security. Additionally, consulting with cybersecurity professionals can provide tailored advice for your specific needs.

Do I need a new account if I already have a Labs or Playground account?

If you already have a Labs or Playground account with Soca AI, you may not need a new account to implement secure data storage practices. However, it's important to ensure that your existing account has the necessary permissions and access to the features or tools required for implementing these practices. If you're unsure, you can check the account settings or contact Soca AI's support team for guidance on whether your current account is sufficient or if any additional steps are needed

Why did Genesist give me an answer that’s not related to my question?

If Genesist provided an answer that seemed unrelated to your question, it could be due to a few reasons:

  1. Misinterpretation: The AI might have misunderstood the context or phrasing of your question, leading to an incorrect response.

  2. Ambiguity: If the question was ambiguous or lacked specific details, the AI might have struggled to determine the exact intent, resulting in a less relevant answer.

  3. Complexity: Some questions may involve complex topics that are challenging for the AI to address accurately, especially if they require specialized knowledge.

  4. Technical Issues: Occasionally, technical glitches or errors in processing can lead to unexpected responses.

If you encounter an unrelated answer, you can try rephrasing your question or providing more context to help the AI understand your query better. Additionally, feedback on such instances can help improve the AI's performance over time.

Can I use output from Genesist for commercial uses?

The ability to use the output from Genesist for commercial purposes depends on the terms and conditions set by Soca AI. Typically, AI services have specific guidelines regarding the use of their outputs, especially for commercial applications. It's important to review the terms of service or licensing agreements provided by Soca AI to understand any restrictions or permissions related to commercial use. If you have specific questions or need clarification, contacting Soca AI directly would be the best approach to ensure compliance with their policies.

I accidentally provided incorrect information during sign-up and now I'm unable to complete the process. How can I fix this issue?

If you provided incorrect information during sign-up and are unable to complete the process, you can try the following steps to resolve the issue:

  1. Edit Information: Check if there is an option to edit your information on the sign-up page. Some platforms allow you to go back and correct any mistakes before finalizing the sign-up process.

  2. Contact Support: If you cannot edit the information yourself, reach out to the support team of the platform. They can assist you in correcting the information and completing the sign-up process. Provide them with the details of the issue and any necessary information to verify your identity.

  3. Create a New Account: If editing the information or contacting support is not feasible, you might consider starting the sign-up process again with a new account, ensuring that all information is entered correctly.

  4. Check for Confirmation Emails: Sometimes, platforms send confirmation emails that allow you to verify or correct your information. Check your email inbox for any such messages.

By following these steps, you should be able to resolve the issue and complete the sign-up process successfully.

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